Client Questionnaire : The Branmarc Design Group

Client Questionnaire

We need to gather vital information from your organization in order to create an organized proposal, develop a plan, and clarify the design process.

This will enable us to provide you with premier service tailored to your vision and goals for your business or organization. There may be questions you don’t know the answers to. We will take the time to discuss what is possible and the implications of the various choices available.

Client Questionnaire Form

What is the name of your company and your current (or intended) URL?
Primary Contact Name*
FirstLast
Primary Contact Email Address*
Other contacts from your organization and who has final approval on the project? Please list names, titles, email addresses and phone numbers.
What is your intended launch date for the new site? Are there any outside considerations that may affect the schedule (e.g., PR launch, tradeshow, annual report, etc.)?
Do you have a specific budget range in mind for this project? Can this project be divided into phases in order to accommodate budget and timing constraints?*
Do you feel your current site promotes a favorable user experience? Why? Why not?
What specific areas of your current site do you feel are successful? Why are they successful?
What shortcomings exist with the current site and what three things would you change on the site today, if you could?
Have you conducted usability tests on your current site? If so, how long ago? Please include any reports or findings.
How important is it to maintain your current look and feel, logo, and branding?
What are the main reasons you are redesigning your site? (New business model, outdated site, expanded services, different audience, etc.)
What are your primary online business objectives with the site redesign? What are your secondary objectives? (Increased sales, marketing/branding awareness, reduce customer service calls, etc.) Please discuss both long- and short-term goals.

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Client Questionnaire

Client Questionnaire Form

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